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Mobile Money - HELP CENTER


What is Mobile Money?

Mobile Money is our mobile service that brings banking to your phone. Mobile Money allows you to monitor your account from your phone at any time.

What can I do with Mobile Money?

Mobile Money allows you to:
  • View account balances
  • View transaction history
  • Transfer funds
  • Receive text alerts

My phone doesn't have Internet access. Can I still use Mobile Money?

Yes. All you need is a phone with text messaging. You can receive account alerts and send a text to view account balance or history.

How do I enroll in Mobile Money?

Log on to Virtual Branch Home Banking from any computer. Select Self Service Tab, click on Mobile Money under Additional Services and then SIGN UP. Make sure you have your phone handy. You can not enroll from your mobile phone.

Are there guidelines for creating account "nicknames"?

During enrollment, you are given the option of providing "nicknames" for your accounts. Choosing an appropriate nickname is especially important if you use the SMS text service for Mobile Money, because your HIST inquiries use the nickname. It's also included in the account history message returned by the financial institution.

For this reason, the nickname should be as short as possible. There is a maximum of ten characters, and fewer than five is recommended if you plan to use the SMS text service.

An SMS text message can contain only 160 characters total. Using as few as possible in your account nickname helps ensure that your account information will fit into a single message.

How do I access Mobile Money?

Once you enroll for Mobile Money, you'll receive a text message with instructions on how to get started.

What phones are supported for Mobile Money?

Any phone with text messaging capabilities can take advantage of Mobile Money.

Is Mobile Money secure?

Yes. A personal password and phone activation code keeps your information safe.

Can I use Mobile Money on more than one phone?

Yes. You can add phones, change services or cancel at any time from the Mobile Money setup screen.


If you have additional questions, contact Copper Basin FCU for assistance.

Mobile Money FEATURES


Mobile Money keeps you in control


Mobile Money is the ultimate on-demand service. With it you can now monitor your accounts using your mobile phone... view accounts, even transfer funds whenever you need to. Wherever you happen to be. You decide how you'll use it!

And you don't need Internet access on your phone to take advantage of Mobile Money. You can send a simple text message to:
  • View account balances
  • View transaction history

Message and data rates may apply.

If you do have Internet access from your phone, it gets even better. You can log on to:
  • View account balances
  • View transaction history
  • Transfer funds between accounts

With Mobile Money, your information is fully secure.

Mobile Money is as secure as a vault. With multiple layers of authentication, you'll never have to worry about the wrong people getting your information. A personal password and phone activation code keep your information safe.

Enroll now.

Mobile Money is available to anyone currently enrolled for our Virtual Branch Home Banking service. To enroll, log on to Virtual Branch Home Banking and select self service tab, click on Mobile Money under Additional Services and then SIGN UP.

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